We use the traditional Union Special Sewing Machines for all of our chainstitch hems!
We offer shipping through Canada Post, UPS, FedEx, and Purolator. Please allow 2 to 3 business days for order processing. Orders that require hemming may take an additional 2 to 3 days. For in-store pickup, verify stock availability under the 'find in store' tab. If stock needs to be transferred between stores, please note that processing will take an extra 7 business days.
Shipping costs for Canada are $22, with free shipping on orders over $300. Express shipping is available for $31. In the United States, regular shipping is $30 and also free for orders over $300, while express shipping is $40. For all orders in Alaska and Hawaii, a flat rate of $50 USD applies.
Please note that all shipping fees are listed in Canadian Dollars, are non-refundable, and free shipping rates apply to the pre-tax amount.
At Dutil, we stand by the quality of our products and want you to be completely satisfied with your purchase. If you find that your items are unwashed, unaltered, and unworn, you are eligible to return them within 14 days of receipt for a refund or an exchange.
Please be aware that Dutil does not cover return shipping costs. To ensure a smooth return process, we advise you to check your items carefully upon receipt and before removing any tags or disposing of packaging.
